Support
Email [email protected]. We reply within 2 business days.
How to get help
Send us an email describing what you need. These details help us answer faster:
- The product's name (the app, tool, book or shop item).
- What you were trying to do and what happened instead.
- For apps and tools: your device, operating system version and the app version, if you know them.
- For orders: the platform you bought from and your order number. Please do not send payment card details.
Common questions
I bought something from PetalMorrow on Etsy. Where do I get help?
Message us through Etsy from your order page, or email [email protected] with your Etsy order number. Etsy's own purchase protections and policies also apply to your order.
Where can I find your apps and tools?
They are not released yet. When they are, each will be listed here with its own support details.
How do I request my data or ask you to delete it?
Email [email protected]. Our Privacy Policy explains what we hold and how we handle requests.
Other questions
For anything that is not product support, write to [email protected].